When Social Intranet Forums Work The Best

In the modern business world, forums are a beneficial tool of a company’s social intranet network to build effective communication and discussion among employees. Although forums are beneficial in various kinds of company-related discussions, several organizations fail to use forums in the best way possible. It is because most of them aren’t aware of the techniques to use forums.

The best method to use Company Communication Portal is to use it with an objective. There should be a motive behind starting forum discussions and ways to meet the set targets. Here’s when forums work the best:

1. Clear Purpose

2. Common sense of community

Clear Purpose

There must be a well-planned objective to start a discussion forum over the intranet. The objective to start the forum should be clear and easy to understand for all. This is necessary because all employees won’t be able to give lots of time to forum discussion every day as they have to do their work-related duties. In addition, all the important people must be added to the discussion group and should be given authorities to make contribution in the forum discussion.

Company employees participating in forum discussions should be able to see all forum discussions running in company communication portal and could react to them. In addition, they must be able to provide feedback to others.

Common sense of community

To taste success in maintaining forum discussions effectively, it is necessary to keep common sense of community in mind. Employees taking part in the organization’s forum discussions should be aware of topics being discussed online. Apart from that, they must know the right procedures to maintain conversation and write meaningful comments over a forum discussion. For that, there should be some rules designed that every employee participating in a discussion should follow.